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# Oracle® Database

Quick Installation Guide

10g Release 2 (10.2) for hp-ux Itanium

B25294-01

January 2006

Oracle Database Quick Installation Guide, 10g Release 2 (10.2) for hp-ux Itanium

B25294-01

Copyright © 2006, Oracle. All rights reserved.

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This guide describes how to quickly install Oracle Database 10g on hp-ux Itanium systems. It includes information about the following:

1. Reviewing Information About This Guide

2. Logging In to the System as root

3. Checking the Hardware Requirements

4. Checking the Software Requirements

5. Creating Required Operating System Groups and User

6. Creating Required Directories

7. Configuring the oracle User's Environment

8. Mounting the Product Disc

9. Installing Oracle Database

10. Installing Products from the Oracle Database 10g Companion CD

11. What to Do Next?

12. Additional Information

13. Documentation Accessibility

## 1 Reviewing Information About This Guide

This guide describes how to install Oracle Database by using the default installation options.

Tasks Described in This Guide

The procedures in this guide describe how to:

- Configure your system to support Oracle Database

- Install Oracle Database on a local file system by using the Basic Installation option

- Configure a general-purpose Oracle Database installation that uses the local file system for database file storage

Results of a Successful Installation

After you successfully install Oracle Database:

- The database that you created and the default Oracle Net listener process run on the system.

- Oracle Enterprise Manager Database Control and iSQL*Plus are running and can be accessed by using a Web browser.

Tasks Not Described in This Guide

This guide covers the Basic Installation scenario and does not describe how to complete the following tasks:

- Using the Advanced Installation option to install the software

- Installing the software on a system that has an existing Oracle software installation

- Installing Oracle Clusterware and Oracle Real Application Clusters (RAC) on a cluster

- Enabling Enterprise Manager e-mail notifications or automated backups

- Using alternative storage options such as Automatic Storage Management or raw devices for database storage

Where to Get Additional Installation Information

For more information about installing Oracle Database, including information about the tasks not described in this guide, refer to one of the following guides:

- If you want to install the software on a single system, then refer to Oracle Database Installation Guide for hp-ux Itanium.

- If you want to perform a RAC installation, then refer to Oracle Database Oracle Clusterware and Oracle Real Application Clusters Installation Guide for hp-ux. This guide also describes how to install Oracle Clusterware, which is a prerequisite for RAC installations.

Both these guides are available on the product disc. To access them, use a Web browser to open the `welcome.htm` file located in the top-level directory of the installation media, and then select the Documentation tab.

## 2 Logging In to the System as root

Before you install Oracle Database, you must complete several tasks as the `root` user. To log in as the `root` user, complete one of the following procedures:

Note: You must install the software from an X Window System workstation, an X terminal, or a PC or other system with X server software installed.

- If you are installing the software from an X Window System workstation or X terminal, then:

  1. Start a local terminal session, for example, an X terminal (`xterm`).

  2. If you are not installing the software on the local system, then enter the following command to enable the remote host to display X applications on the local X server:

         $ xhost fully_qualified_remote_host_name

     For example:

         $ xhost somehost.us.acme.com

  3. If you are not installing the software on the local system, then use the `ssh`, `rlogin`, or `telnet` command to connect to the system where you want to install the software:

         $ telnet fully_qualified_remote_host_name

  4. If you are not logged in as the `root` user, then enter the following command to switch user to `root`:

         $ su - root
         password:
         #

- If you are installing the software from a PC or other system with X server software installed, then:

  Note: If necessary, refer to your X server documentation for more information about completing this procedure. Depending on the X server software that you are using, you may need to complete the tasks in a different order.

  1. Start the X server software.

  2. Configure the security settings of the X server software to permit remote hosts to display X applications on the local system.

  3. Connect to the remote system where you want to install the software, and start a terminal session on that system, for example, an X terminal (`xterm`).

  4. If you are not logged in as the `root` user on the remote system, then enter the following command to switch user to `root`:

         $ su - root
         password:
         #

## 3 Checking the Hardware Requirements

The system must meet the following minimum hardware requirements:

- At least 1024 MB of physical RAM

- The following table describes the relationship between the available RAM and the required swap space.

  Available RAM | Swap Space Required
  --- | ---
  Between 512 MB and 2048 MB | 1.5 times the size of RAM
  Between 2049 MB and 8192 MB | Equal to the size of RAM
  More than 8192 MB | 0.75 times the size of RAM

- 400 MB of disk space in the `/tmp` directory

- Up to 5 GB of disk space for the Oracle software, depending on the installation type

- 1.2 GB of disk space for a preconfigured database that uses file system storage (optional)

  Note: The disk space requirement for databases that use Automatic Storage Management or raw device storage is described later in this chapter.

  Additional disk space, either on a file system or in an Automatic Storage Management disk group, is required for the flash recovery area if you choose to configure automated backups.

To ensure that the system meets these requirements, follow these steps:

1. To determine the physical RAM size, enter the following command:

       # /usr/contrib/bin/machinfo | grep -i Memory

   If the size of the physical RAM installed in the system is less than the required size, then you must install more memory before continuing.

2. To determine the size of the configured swap space, enter the following command:

       # /usr/sbin/swapinfo -a

   If necessary, refer to the operating system documentation for information about how to configure additional swap space.

3. To determine the amount of free disk space available in the `/tmp` directory, enter the following command:

       # bdf /tmp

   If there is less than 400 MB of disk space available in the `/tmp` directory, then complete one of the following steps:

   - Delete unnecessary files from the `/tmp` directory.

   - Set the `TMP` and `TMPDIR` environment variables when setting the `oracle` user's environment (described later).

   - Extend the file system that contains the `/tmp` directory. If required, contact your system administrator for information about extending file systems.

4. To determine the amount of free disk space available on the system, enter the following command:

       # bdf

   The following table shows the approximate disk space requirements for software files for each installation type.

   Installation Type | Requirement for Software Files (GB)
   --- | ---
   Enterprise Edition | 2.0
   Standard Edition | 2.5
   Custom (maximum) | 2.5

5. To determine whether the system architecture can run the software, enter the following command:

       # /bin/getconf KERNEL_BITS

   The following is the expected output of this command:

       64

   If you do not see the expected output, then you cannot install the software on this system.

## 4 Checking the Software Requirements

The system must meet the following minimum software requirements, depending on the distribution and version of your operating system:

Note: Oracle Universal Installer performs checks on your system to verify that it meets the listed requirements. To ensure that these checks pass, verify the requirements before you start Oracle Universal Installer.

- The operating system version must be HP-UX 11i v2 (11.23).

For the Oracle products that you want to install, the system must meet the following product-specific requirements:

- PL/SQL native compilation, Pro*C/C++, Oracle Call Interface, Oracle C++ Call Interface, and Oracle XML Developer's Kit (XDK)

  HP C/ANSI C Compiler (A.06.00)

  HP aC++ Compiler (A.06.00)

- Oracle JDBC/OCI Drivers

  You can use the following versions of JDK with the Oracle JDBC/OCI drivers:

  - HP JDK 1.5.0 (5.0)

  - HP JDK 1.4.2.07

  - HP JDK 1.3.1.16

  Note: Java SDK 1.4.2_07 is installed with this release.

To ensure that the system meets these requirements, follow these steps:

1. To determine which version of HP-UX is installed, enter the following command:

       # uname -a
       HP-UX hostname B.11.23 ia64 109444686 unlimited-user license

   In this example, the version of HP-UX 11i is 11.23.

2. To determine whether a bundle, product, or fileset is installed, enter a command similar to the following, where `level` is `bundle`, `product`, or `fileset`:

       # /usr/sbin/swlist -l level | more

   If a required bundle, product, or fileset is not installed, then you must install it. Refer to the operating system or software documentation for information about installing products.

In addition, you need to verify that the following patches, or their later versions are installed on the system. The procedure following the table describes how to check these requirements.

Note: There may be more recent versions of the patches listed installed on the system. If a listed patch is not installed, determine whether a more recent version is installed before installing the version listed.

- For all installations on HP-UX 11i v2 (11.23), the following patches are required:

  - BUNDLE11i B.11.23.0409.3: Patch Bundle for HP-UX 11i V2

    Note: You must have the August 2004 version of BUNDLE11i B.11.23.0408.1 for HP-UX 11i v2 on your system prior to updating to the HP-UX 11i v2 September 2004 or later release.

  - PHCO 32426: Reboot(1M) cumulative patch

  - PHKL 32646: wsio.h header file patch

  - PHKL 32632: Message Signaled Interrupts (MSI and MSI-X)

  - PHKL 32645: SIO (IO) subsystem MSI/MSI-X/WC Patch

  - PHKL 33552: VM Copy on write data corruption fix

  - PHSS_31850: 11.23 assembler patch

  - PHSS_31851: 11.23 Integrity Unwind Library

  - PHSS_31854: 11.23 milli cumulative patch

  - PHSS_31855: 11.23 aC++ Runtime (IA: A.05.60, PA A.03.60)

  - PHSS_33275: s700_800 11.23 linker + fdp cumulative patch

  - PHSS_33276: 11.23 Math Library Cumulative Patch

- For PL/SQL native compilation and installation of Pro*C/C++, Oracle Call Interface, Oracle C++ Call Interface, or Oracle XML Developer's Kit (XDK) , the following patches are required:

  - PHSS_33278: aC++ Compiler

  - PHSS_33279: aC++ Compiler

  - PHSS_33277: HP C Compiler

  - PHSS_33279: HP C Compiler

- For all installations, the following JDK patches are required:

  - PHCO_31553: s700_800 11.23 pthread library cumulative patch

  - PHKL_31500: s700_800 11.23 sept04 base patch

  - PHSS_32213: s700_800 11.23 aries cumulative patch

  Note: Refer to the following Web site for information about additional patches that may be required by JDK 1.4.2:

  `http://www.hp.com/products1/unix/java/patches/index.html`

To ensure that the system meets these requirements, follow these steps:

1. To determine whether a patch is installed, enter a command similar to the following:

       # /usr/sbin/swlist -l patch | grep PHSS_33279

   Alternatively, to list all installed patches, enter the following command:

       # /usr/sbin/swlist -l patch | more

   If a required patch is not installed, then download it from the following Web site and install it:

   `http://itresourcecenter.hp.com`

   If the Web site shows a more recent version of the patch, then download and install that version.

## 5 Creating Required Operating System Groups and User

The following local operating system groups and users are required if you are installing Oracle Database:

- The Oracle Inventory group (`oinstall`)

- The OSDBA group (`dba`)

- The Oracle software owner (`oracle`)

- An unprivileged user (`nobody`)

To determine whether these groups and users already exist, and if necessary, to create them, follow these steps:

1. To determine whether the `oinstall` group exists, enter the following command:

       # more /var/opt/oracle/oraInst.loc

   If the `oraInst.loc` file exists, then the output from this command is similar to the following:

       inventory_loc=/u01/app/oracle/oraInventory
       inst_group=oinstall

   The `inst_group` parameter shows the name of the Oracle Inventory group, `oinstall`.

2. If necessary, create the `oinstall` group as follows:

       # /usr/sbin/groupadd oinstall

3. If the OSDBA group does not exist or if you require a new OSDBA group, then create it as follows:

       # /usr/sbin/groupadd dba

   In this command, use the group name `dba` unless a group with that name already exists.

4. To determine whether the `oracle` user exists and belongs to the correct groups, enter the following command:

       # id oracle

   If the `oracle` user exists, this command displays information about the groups to which the user belongs. The output should be similar to the following, indicating that `oinstall` is the primary group and `dba` is a secondary group:

       uid=440(oracle) gid=200(oinstall) groups=201(dba),202(oper)

5. If necessary, complete one of the following actions:

   - If the `oracle` user exists, but its primary group is not `oinstall` or it is not a member of the `dba` group, then enter the following command:

         # /usr/sbin/usermod -g oinstall -G dba oracle

   - If the `oracle` user does not exist, enter the following command to create it:

         # /usr/sbin/useradd -g oinstall -G dba oracle

     This command creates the `oracle` user and specifies `oinstall` as the primary group and `dba` as the secondary group.

6. Enter the following command to set the password of the `oracle` user:

       # passwd oracle

7. To determine whether the `nobody` user exists, enter the following command:

       # id nobody

   If this command displays information about the `nobody` user, then you do not have to create the user.

   If the `nobody` user does not exist, then enter the following command to create it:

       # /usr/sbin/useradd nobody

## 6 Configuring Kernel Parameters

Verify that the kernel parameters shown in the following table are set to values greater than or equal to the recommended value shown. The procedure following the table describes how to verify and set the values.

Parameter | Recommended Formula or Value
--- | ---
ksi_alloc_max | (nproc*8)
executable_stack | 0
max_thread_proc | 1024
maxdsiz | 1073741824 (1 GB)
maxdsiz_64bit | 2147483648 (2 GB)
maxssiz | 134217728 (128 MB)
maxssiz_64bit | 1073741824 (1 GB)
maxuprc | ((nproc*9)/10)
msgmap | (msgtql+2)
msgmni | (nproc)
msgseg | 32767
msgtql | (nproc)
ncsize | (ninode+1024)
nfile | (15*nproc+2048)
nflocks | (nproc)
ninode | (8*nproc+2048)
nkthread | (((nproc*7)/4)+16)
nproc | 4096
semmni | (nproc)
semmns | (semmni*2)
semmnu | (nproc-4)
semvmx | 32767
shmmax | The size of physical memory or 1073741824 (0X40000000), whichever is greater. Note: To avoid performance degradation, the value should be greater than or equal to the size of the available memory.
shmmni | 512
shmseg | 120
vps_ceiling | 64

To view the current value or formula specified for these kernel parameters, and to change them if necessary:

1. Follow these steps:

   1. Enter the following command to start the `kcweb` application:

          # /usr/sbin/kcweb -F

   2. Check the value or formula specified for each of these parameters and, if necessary, modify that value or formula.

      If necessary, refer to the `kcweb` online Help for more information about completing this step.

      Note: If you modify the value of a parameter that is not dynamic, then you must restart the system.

2. If necessary, when the system restarts, log in and switch user to `root`.

## 7 Creating Required Directories

Create directories with names similar to the following, and specify the correct owner, group, and permissions for them:

- Oracle Base Directory

- Oracle Inventory Directory

- Oracle Home Directory

The Oracle base directory must have 3 GB of free disk space, or 4 GB of free disk space if you choose not to create a separate Oracle data file directory.

Note: If you do not want to create a separate Oracle data file directory, you can install the data files in a subdirectory of the Oracle base directory. However, this is not recommended for production databases.

To determine where to create these directories:

1. Enter the following command to display information about all mounted file systems:

       # bdf

   This command displays information about all the file systems mounted on the system, including:

   - The physical device name

   - The total amount, used amount, and available amount of disk space

   - The mount point directory for that file system

2. From the display, identify either one or two file systems that meet the disk space requirements.

   The file system that you identify can be a local file system, a cluster file system, or an NFS file system on a certified NAS device.

3. Note the name of the mount point directory for each file system that you identified.

4. To create the Oracle base directory and specify the correct owner, group, and permissions for it:

   - Enter commands similar to the following to create the recommended subdirectories in the mount point directory that you identified and set the appropriate owner, group, and permissions on them:

         # mkdir -p /mount_point/app/oracle_sw_owner
         # chown -R oracle:oinstall  /mount_point/app/oracle_sw_owner
         # chmod -R 775 /mount_point/app/oracle_sw_owner

     For example, if the mount point you identify is `/u01` and `oracle` is the user name of the Oracle software owner, then the recommended Oracle base directory path is as follows:

         /u01/app/oracle

   - When you configure the `oracle` user's environment later in this chapter, set the `ORACLE_BASE` environment variable to specify the Oracle base directory that you have created.

## 8 Configuring the oracle User's Environment

You run Oracle Universal Installer from the `oracle` account. However, before you start Oracle Universal Installer, you must configure the environment of the `oracle` user. To configure the environment, you must:

- Set the default file mode creation mask (`umask`) to 022 in the shell startup file.

- Set the `DISPLAY` environment variable.

To set the `oracle` user's environment:

1. Start a new terminal session.

2. Enter the following command to ensure that X Window applications can display on this system:

       $ xhost fully_qualified_remote_host_name

3. Complete one of the following steps:

   - If the terminal session is not connected to the system where you want to install the software, then log in to that system as the `oracle` user.

   - If the terminal session is connected to the system where you want to install the software, then switch user to `oracle`:

         $ su - oracle

4. To determine the default shell for the `oracle` user, enter the following command:

       $ echo $SHELL

5. Open the `oracle` user's shell startup file in any text editor:

   - C shell (`csh` or `tcsh`):

         % vi .login

6. Enter or edit the following line in the shell startup file, specifying a value of 022 for the default file mode creation mask:

       umask 022

7. If the `ORACLE_SID`, `ORACLE_HOME`, or `ORACLE_BASE` environment variable is set in the file, then remove the corresponding lines from the file.

8. Save the file, and exit from the editor.

9. To run the shell startup script, enter the following command:

   - Bash shell on Red Hat:

         $ . ./.bash_profile

   - Bourne shell or Korn shell:

         $ . ./.profile

   - C shell:

         % source ./.login

10. If you are not installing the software on the local system, then enter a command similar to the following to direct X applications to display on the local system:

    - Bourne, Bash, or Korn shell:

          $ DISPLAY=local_host:0.0 ; export DISPLAY

    - C shell:

          % setenv DISPLAY local_host:0.0

    In this example, `local_host` is the host name or IP address of the system that you want to use to display Oracle Universal Installer (your workstation or PC).

11. If you determined that the `/tmp` directory had insufficient free disk space when checking the hardware requirements, then enter the following commands to set the `TMP` and `TMPDIR` environment variables. Specify a directory on a file system with sufficient free disk space.

    - Use the bdf command to identify a suitable file system with sufficient free space.

    - If necessary, enter commands similar to the following to create a temporary directory on the file system that you identified, and set the appropriate permissions on the directory:

          $ su - root
          # mkdir /mount_point/tmp
          # chmod a+wr /mount_point/tmp
          # exit

    - Enter commands similar to the following to set the `TMP` and `TMPDIR` environment variables:

      Bourne, Bash, or Korn shell:

          $ TMP=/mount_point/tmp
          $ TMPDIR=/mount_point/tmp
          $ export TMP TMPDIR

      C shell:

          % setenv TMP /mount_point/tmp
          % setenv TMPDIR /mount_point/tmp

12. Enter commands similar to the following to set the `ORACLE_BASE` and `ORACLE_SID` environment variables:

    - Bourne, Bash, or Korn shell:

          $ ORACLE_BASE=/u01/app/oracle
          $ ORACLE_SID=sales
          $ export ORACLE_BASE ORACLE_SID

    - C shell:

          % setenv ORACLE_BASE /u01/app/oracle
          % setenv ORACLE_SID sales

    In these examples, `/u01/app/oracle` is the Oracle base directory that you created earlier, and `sales` is the name that you want to call the database (typically no more than five characters).

13. Enter the following commands to ensure that the `ORACLE_HOME` and `TNS_ADMIN` environment variables are not set:

    - Bourne, Bash, or Korn shell:

          $ unset ORACLE_HOME
          $ unset TNS_ADMIN

    - C shell:

          % unsetenv ORACLE_HOME
          % unsetenv TNS_ADMIN

14. To verify that the environment has been set correctly, enter the following commands:

        $ umask
        $ env | more

    Verify that the `umask` command displays a value of `22`, `022`, or `0022` and the environment variables that you set in this section have the correct values.

## 9 Mounting the Product Disc

On most hp-ux Itanium systems, the product disc mounts automatically when you insert it into the drive. If the disc does not mount automatically, then follow these steps to mount it:

1. Switch user to root:

       $ su - root

2. If necessary, enter the following command to unmount the currently mounted disc, then remove it from the drive:

       # /usr/sbin/umount /SD_DVD

   In this example, /SD_DVD is the mount point directory for the disc drive.

3. Insert the appropriate disc into the disc drive, then enter a command similar to the following to mount it:

       # /usr/sbin/mount -F cdfs -o rr /dev/dsk/cxtydz /SD_DVD

   In this example, /SD_DVD is the disc mount point directory and /dev/dsk/cxtydz is the device name for the disc device, for example /dev/dsk/c0t2d0.

4. If Oracle Universal Installer displays the Disk Location dialog box, then enter the disc mount point directory path. For example:

       /SD_DVD

## 10 Installing Oracle Database

After configuring the `oracle` user's environment, start Oracle Universal Installer and install Oracle Database, as follows:

Note: If you are installing the software from a DVD, then use a command similar to the following:
    $ /mount_point/db/runInstaller

1. To start Oracle Universal Installer, enter the following commands:

   - If the installation files are on disc, enter commands similar to the following, where `directory_path` is the path of the database directory on the DVD:

         $ cd /tmp
         $ /directory_path/runInstaller

   - If the installation files are on the hard disk, change directory to the db directory and enter the following command:

         $ ./runInstaller

   If Oracle Universal Installer does not start, then refer to Oracle Database Installation Guide for hp-ux Itanium for information about how to troubleshoot X Window display problems.

2. The following table describes the recommended action for each Oracle Universal Installer screen. Use the following guidelines to complete the installation:

   - If you need more assistance, or if you want to choose an option that is not a default, then click Help for additional information.

   - If you encounter errors while installing or linking the software, then refer to Oracle Database Installation Guide for hp-ux Itanium for information about troubleshooting.

   Note: If you have completed the tasks listed previously, then you can complete the installation by choosing the default values on most screens.

   Screen | Recommended Action
   --- | ---
   Select Installation Method | The Basic Installation option is selected by default. Specify the directory path of the Oracle home. Ensure that the UNIX DBA group `oinstall` is selected. If you want to create a starter database, then specify a name and password for it. Then, click Next.
   Specify Inventory Directory and Credentials | This screen is displayed only during the first installation of Oracle products on a system. Specify the full path of the Oracle Inventory directory. Ensure that the operating system group selected is `oinstall`. Then, click Next.
   Product-Specific Prerequisite Checks | Verify that all of the prerequisite checks succeed, then click Next. Oracle Universal Installer checks the system to verify that it is configured correctly to run Oracle software. If you have completed all of the preinstallation steps in this guide, all of the checks should pass. If a check fails, then review the cause of the failure listed for that check on the screen. If possible, rectify the problem and rerun the check. Alternatively, if you are satisfied that your system meets the requirements, then you can select the check box for the failed check to manually verify the requirement.
   Summary | Review the information displayed on this screen, and then click Install.
   Install | This screen displays status information while the product is being installed.
   Configuration Assistants | This screen displays status information for the configuration assistants that configure the software and create a database. When the message is displayed at the end of this process, click OK to continue.
   Execute Configuration Scripts | When prompted, read the instructions and then run the scripts mentioned on this screen. Click OK to continue.
   End of Installation | The configuration assistants configure several Web-based applications, including Oracle Enterprise Manager Database Control. This screen displays the URLs configured for these applications. Make a note of the URLs used. The port numbers used in these URLs are also recorded in the following file:
       oracle_home/install/portlist.ini
   To exit from Oracle Universal Installer, click Exit and then click Yes.

## 11 Installing Products from the Oracle Database 10g Companion CD

The Oracle Database 10g Companion CD contains additional products that you can install. Whether you need to install these products depends on which Oracle Database products or features you plan to use. If you plan to use the following products or features, then you must complete the Oracle Database 10g Products installation from the Companion CD:

- JPublisher

- Oracle JVM

- Oracle interMedia

- Oracle JDBC development drivers

- Oracle SQLJ

- Oracle Database Examples

- Oracle Text supplied knowledge bases

- Oracle Ultra Search

- Oracle HTML DB

- Oracle Workflow server and middle-tier components

For more information about installing software from the Companion CD, refer to Oracle Database Companion CD Quick Installation Guide for hp-ux Itanium.

## 12 What to Do Next?

To become familiar with this release of Oracle Database, it is recommended that you complete the following tasks:

- Log in to Oracle Enterprise Manager Database Control using a Web browser.

  Oracle Enterprise Manager Database Control is a Web-based application that you can use to manage a single Oracle Database installation. The default URL for Database Control is similar to the following:

      http://host.domain:1158/em/

  To log in, use the user name SYS and connect as SYSDBA. Use the password that you specified for this user during the Oracle Database 10g installation.

- Refer to Oracle Database Installation Guide for hp-ux Itanium for information about required and optional postinstallation tasks, depending on the products that you want to use.

- Refer to Oracle Database Installation Guide for hp-ux Itanium for information about how to use Database Control to learn about the configuration of your installed database.

- To learn more about using Oracle Enterprise Manager Database Control to administer a database, refer to Oracle Database 2 Day DBA.

  This guide, designed for new Oracle DBAs, describes how to use Database Control to manage all aspects of an Oracle Database installation. It also provides information about how to enable e-mail notifications and automated backups, which you might not have configured during the installation.

## 13 Additional Information

This section contains information about the following:

- Product Licenses

- Purchasing Licenses, Version Updates, and Documentation

- Contacting Oracle Support Services

- Locating Product Documentation

Product Licenses

You are welcome to install and evaluate the products included in this media pack for 30 days under the terms of the Trial License Agreement. However, you must purchase a program license if you want to continue using any product after the 30 day evaluation period. See the following section for information about purchasing program licenses.

Purchasing Licenses, Version Updates, and Documentation

You can purchase program licenses, updated versions of Oracle products, and printed versions of Oracle documentation from the Oracle Store Web site:

`http://oraclestore.oracle.com`

Contacting Oracle Support Services

If you have purchased Oracle Product Support, you can call Oracle Support Services for assistance 24 hours a day, seven days a week. For information about purchasing Oracle Product Support or contacting Oracle Support Services, go to the Oracle Support Services Web site:

`http://www.oracle.com/support`

Locating Product Documentation

Documentation for Oracle products is available in both HTML and Adobe portable document format (PDF) formats from several locations:

- On discs in the media pack:

  - Platform-specific documentation is available on the product discs. To access this documentation, see the `welcome.htm` file located in the top-level directory of the installation media.

  - Generic product documentation is available in the Oracle Documentation Library.

- From the Oracle Technology Network Web site:

  `http://www.oracle.com/technology/documentation/index.html`

To view PDF documents, download the free Adobe Acrobat Reader from the Adobe Web site, if necessary:

`http://www.adobe.com`

## 14 Documentation Accessibility

Our goal is to make Oracle products, services, and supporting documentation accessible, with good usability, to the disabled community. To that end, our documentation includes features that make information available to users of assistive technology. This documentation is available in HTML format, and contains markup to facilitate access by the disabled community. Accessibility standards will continue to evolve over time, and Oracle is actively engaged with other market-leading technology vendors to address technical obstacles so that our documentation can be accessible to all of our customers. For more information, visit the Oracle Accessibility Program Web site at

`http://www.oracle.com/accessibility/`

Accessibility of Code Examples in Documentation

Screen readers may not always correctly read the code examples in this document. The conventions for writing code require that closing braces should appear on an otherwise empty line; however, some screen readers may not always read a line of text that consists solely of a bracket or brace.

Accessibility of Links to External Web Sites in Documentation

This documentation may contain links to Web sites of other companies or organizations that Oracle does not own or control. Oracle neither evaluates nor makes any representations regarding the accessibility of these Web sites.

TTY Access to Oracle Support Services

Oracle provides dedicated Text Telephone (TTY) access to Oracle Support Services within the United States of America 24 hours a day, seven days a week. For TTY support, call 800.446.2398.